Terms and Conditions for Speedretails
Welcome to Speedretails, your trusted destination for online grocery shopping. Please carefully read the following terms and conditions before using our website, speedretails.co.in. By accessing or using the site, you agree to be bound by these terms. If you do not agree, please refrain from using the site.
1. General Information
Speedretails is an online platform that allows you to purchase groceries and related products. The website is owned and operated by M/s Speedretails, registered with the Government of India under Reference Number 218 of 2013-2014.
2. User Eligibility
By placing an order with Speedretails, you confirm that:
- You are at least 18 years of age or have the consent of a legal guardian.
- You are providing accurate and up-to-date information during the registration and order process.
- You have the legal capacity to enter into binding contracts.
3. Account Registration
To make purchases on Speedretails, users must register an account by providing necessary details, including name, email address, phone number, and delivery address. You are responsible for maintaining the confidentiality of your account credentials and any activities that occur under your account.
4. Order Placement and Acceptance
Once an order is placed on Speedretails:
- The customer will receive an email or message confirming the order.
- Orders are subject to availability. We reserve the right to cancel or refuse an order in case of inventory issues, payment failures, or any other unforeseen circumstances.
- We may contact you to verify the order details before processing it.
5. Pricing and Payment
- All prices listed on the website are in Indian Rupees (INR) and include applicable taxes, unless stated otherwise.
- Payment must be made at the time of order using the available payment methods, including credit/debit cards, net banking, UPI, or cash on delivery (COD) if offered.
- Speedretails is not liable for any delays in processing payments or issues with payment gateways.
6. Delivery Policy
- Speedretails delivers to select locations within India. Delivery charges, if applicable, will be calculated at checkout.
- We strive to deliver orders within the estimated time frame, but delays may occur due to unforeseen circumstances, including weather, strikes, or logistic issues.
- Delivery time may vary depending on the location, and we will provide tracking details once the order is dispatched.
7. Returns, Cancellations, and Refunds
- Returns: Grocery items are perishable and cannot be returned, except in cases of damaged, defective, or incorrect items. Contact our support team within 24 hours of receiving the order for assistance.
- Cancellations: Orders can be canceled only before they are shipped. Once an order is dispatched, cancellations will not be accepted.
- Refunds: If a refund is due to an order cancellation or incorrect delivery, it will be processed to the original payment method. Refunds may take up to 7-10 business days.
8. Privacy and Data Protection
Your privacy is important to us. We collect personal information to process your orders, authenticate your details, and send promotional offers. For more information on how we collect, store, and protect your personal data, please review our Privacy Policy.
9. Intellectual Property
All content, trademarks, logos, and graphics on the Speedretails website are owned by or licensed to M/s Speedretails and are protected by copyright laws. You may not use, copy, or distribute any content without prior written permission from us.
10. Limitation of Liability
Speedretails is not liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products. We are also not responsible for any issues caused by third-party service providers, including payment processors, delivery services, or partners.
11. Modification of Terms
Speedretails reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on the website, and the updated terms will become effective immediately upon posting.
12. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of the website will be resolved under the jurisdiction of Indian courts.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at: Email: info@speedretails.co.in Phone: [Insert phone number] Address: [Insert physical address]
Thank you for shopping with Speedretails!